Case Study Four: Class Action: 10 000 Claimants
Class Action: 10 000 Claimants
Mass Document Management Required for Medical Class Action
The Challenge:
Taking on a high-profile, precedent-setting, medical class action, our client needed an information management solution. The challenge was tracking 10 000 claimants’ contact, employment and medical records that dated back to as far as 1930.
What made this case particularly unique was the fact that there were two facets which needed to be processed and managed simultaneously. On the one hand there is the standard documentation involved in any legal action. On the other hand there is the dynamic claimant profiles, which in this particular case consisted of 10 000.
The Response:
After processing all of the information available:
- Custom forms were created for the rapid capturing of claimants information
- The dynamic profiles of those who were still being exposed to danger or undergoing treatment was tracked
- Records were tagged and stored within Docwize in a manner that allowed continual updates as the case developed
- Reports were generated to help the client validate the claim
The Result:
With Docwize housing all the data relevant to this case:
- Reports could be produced effortlessly
- Workflow was managed
- Claimants could be updated regarding case proceedings more easily
- The legal team could manage the case and claimants more effectively
This afforded the legal team additional time to prepare for the case and secure a favourable result.
